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"Very helpful lady"

A review of Royal Mail by Anonymous written on Monday 2nd of July 2012

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I phoned to re-arrange delivery of a parcel and was given the direct-dial number. After trying them for ages, with the phone contantly ringing out, I phoned the main switchboard again. The lady there was extremely helpful, took all the details and tracking number and phoned me back after about 20 mins, having re-arranged delivery on my behalf! Excellent!.

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